Employers may choose to assess core work capabilities (i.e. literacy and numeracy) as well as a range of clerical skills that support success in clerical and administration roles.
Personality assessment can be used to provide insight into such things as interpersonal style, work preferences and motivators. Specific traits may include adaptability, stress tolerance, conscientiousness and teamwork.
|Job Requirement||Type of Test|
|Learn new duties quickly and solve day-to-day problems effectively.||Abstract Reasoning|
|Understand verbal and written instructions. Communicate with customers and co-workers.||Verbal Reasoning|
|Perform accurate numerical calculations||Numerical Reasoning|
|Quickly and accurately detect clerical transcription errors||Clerical Checking|
|Detect spelling and grammar errors in correspondence.||Spelling and Grammar|
|Understand and apply rules, regulations and criteria in choosing between options||Decision-making|
|Display the attitudes and behaviour valued by the organisation||Personality|