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Employers may choose to assess core work capabilities (i.e. literacy and numeracy) as well as a range of clerical skills that support success in clerical and administration roles.

Personality assessment can be used to provide insight into such things as interpersonal style, work preferences and motivators. Specific traits may include adaptability, stress tolerance, conscientiousness and teamwork.

Job RequirementType of Test
Learn new duties quickly and solve day-to-day problems effectively.
Abstract Reasoning
Understand verbal and written instructions. Communicate with customers and co-workers.Verbal Reasoning
Perform accurate numerical calculationsNumerical Reasoning
Quickly and accurately detect clerical transcription errorsClerical Checking
Detect spelling and grammar errors in correspondence.Spelling and Grammar
Understand and apply rules, regulations and criteria in choosing between optionsDecision-making
Display the attitudes and behaviour valued by the organisationPersonality
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